Customer Support
Frequently Asked Questions
Everything you need to know about our luxury services, shipping, and craftsmanship.
Orders &
Shipping
<p>Jhakkaas is an online fashion platform offering premium ladies suits for both B2B (wholesale) and B2C (retail) customers. We provide a wide range of ethnic wear with quality fabrics and trendy designs.</p>
<p>Yes. Jhakkaas serves both B2B and B2C customers. Retail customers can purchase single pieces, while wholesalers and resellers can place bulk orders at special wholesale prices.</p>
Boutique owners, retailers, resellers, fashion stores, and distributors can register as wholesale customers to access bulk pricing and exclusive collections.
Yes. Individual customers can purchase a single ladies suit through our retail (B2C) platform.
Browse the products, select your preferred size and color, add them to your cart, and proceed to checkout. Complete the payment or choose Cash on Delivery if available.
We accept secure online payments through UPI, Credit Card, Debit Card, Net Banking, and Cash on Delivery (where available).
Yes, Cash on Delivery is available on selected locations and eligible orders.
Orders are usually dispatched within 1-3 business days. Delivery typically takes 3-7 business days depending on your location.
Yes. We deliver our products across India through trusted courier partners.
After your order is shipped, you will receive a tracking number that can be used to track your shipment.
Yes. Eligible products can be returned or exchanged according to our Return and Exchange Policy. Please check the policy page for complete details.
Our ladies suits are available in multiple sizes. Please refer to the size chart provided on each product page before placing your order.
Yes. We strive to display accurate product images. However, slight color variations may occur due to screen settings and lighting.
Yes. Wholesale customers receive special pricing and discounts on bulk orders depending on quantity.
<p>Yes. Jhakkaas welcomes resellers and boutique owners. Register as a wholesale customer to start buying products at wholesale rates.</p>
You can contact our customer support through the Contact Us page, email, WhatsApp, or phone during business hours.
Yes. All online transactions are processed through secure payment gateways to ensure the safety of your payment information.
Orders can be cancelled before they are shipped. Once dispatched, cancellation may not be possible.
<p>Yes. Jhakkaas frequently introduces new ladies suit collections featuring the latest trends, festive wear, casual wear, and designer styles.</p>
<p>Jhakkaas offers premium quality ladies suits, competitive wholesale pricing, secure payments, reliable delivery, and dedicated support for both retail and wholesale customers.</p>
Still have questions?
Our team is available 24/7 to assist you with personalized support.